General
Welcome to the MAXXUS UK website. If you continue to browse and use this website, or if you purchase our products through a partner website such as eBay or Amazon, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern MAXXUS Group GmbH & Co. KG relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘MAXXUS’ or ‘MAXXUS Group GmbH & Co. KG’ or ‘us’ or ‘we’ refers to the owner of the website whose registered address is Zeppelinstrasse 2, 64331 Weiterstadt (Germany). Our company registration number is HRA 53408. The term ‘you’ refers to the user or viewer of our website.
Product Suitability
All products on the MAXXUS website are designed for home use and carry a home use warranty only. Equipment purchased from us and used in a non-domestic environment will render the warranty null and void.
Payment
You can pay for your order by credit card, debit card, PayPal or Klarna. Your order will not be accepted until payment has been made in full. For further details see our Payment Methods page.
If the delivery address is different from the cardholder’s address, you may be required to provide additional information. If this is necessary we will contact you, so please ensure you provide a working phone number.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
The payment methods invoice, part payment and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms you can find here . General information on Klarna you can find here . Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas Klarna’s privacy notice .
Pricing
All items are sold at the price quoted on the website. All prices are in Pounds Sterling and are inclusive of German VAT (currently 19%) where applicable. Our VAT number is DE 204 658 824. Prices remain in force until we publish new prices on our website or in other literature.
While we endeavour to ensure that all prices are accurate, mistakes can sometimes occur. If we discover an error in the price of a product you have ordered, we will contact you as soon as possible and give you the option of either reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as being cancelled. If the order is cancelled, we will refund any money taken from you.
Delivery
The delivery fee depends on the weight of the product. The shipping costs are 9 € for orders up to 31.5 kg and 75 € for orders between 31.5 kg and 275 kg.
Cancellation
Under UK Distance Selling Regulations, you have the right to cancel your order with 7 days. We must be notified in writing of your intention to cancel. If you contact us before the goods have been dispatched, we will cancel the order immediately and refund the full value of your order. If the goods have already been dispatched, you must contact us by email within 30 days of delivery to arrange an RMA number. The cost of returning the goods to us will be borne by Maxxus.
We reserve the right to cancel your order if: (1) your order items are no longer available; (2) you fail to pay us; (3) you fail to honour any other obligations to us under these terms and conditions. You will be notified in writing of any cancellation, and no payment will be taken.
If we are unable to perform our obligations to you (or able to perform them only at unreasonable cost) because of circumstances beyond our control, we may cancel or suspend any of our obligations to you, without liability. Examples of those circumstances include, but are not limited to, act of God, accident, explosion, war, terrorism, fire, flood, transport delays, strikes and other industrial disputes and difficulty in obtaining supplies.
Returns Policy
Under the terms of our 30-day money back guarantee, you can return your order to us for a full refund with 30 days of delivery. You must notify us by email, and only return the items to us once you have been issued with an RMA number. No returns will be accepted without an RMA number. The cost of returning items to us will be borne by you. Returns will not be accepted on flat-packed items after they have been assembled.
For full details of our returns policy, please see the Returns Policy page. The money back guarantee only applies to items ordered for personal use - commercial orders are not eligible.
Warranty
MAXXUS products are all manufactured to the highest quality. However, on occasion a product may have a fault owing to manufacturing defect or damage which occurred during transit to you.
If such a fault is discovered within 2 years from the date of purchase, you are entitled to have the item repaired at our expense. If a repair is not possible, the item will be replaced. Faulty items will not be eligible for refund unless the fault is reported within 14 days of it becoming apparent.
For full details of your rights under our warranty, please see the Warranty Policy page.
Privacy
We operate a privacy policy in respect of the information we collect about you. For full details of this policy, please visit the Privacy Policy page. MAXXUS Group GmbH & Co. KG is compliant with the General Data Protection Regulation (EU) 2016/679
Security
All financial transactions on our website are completely secure. Payments are processed by industry leading card payment provider PayPal Payments Pro, and all card data is encrypted and secured using an SSL Digital Certificate provided by Geotrust. You can be assured of the security of our site by looking for padlock icon in your browser. You can click on the padlock for full details of the security certificate. Your credit/debit card details are not seen by us at any point, nor are they stored on our servers.
Website usage
The use of this website is subject to the following terms of use:
Copyright Notice
This website and its content is copyright of MAXXUS Group GmbH & Co. KG - © 2019. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
These terms and conditions do not affect your statutory rights.
SUBSCRIBE NOW!
Get 10 %* on your next order and become part of the MAXXUS family.
*The 10 % discount voucher can be redeemed once from an order value of 100 EUR. The voucher is not valid in conjunction with other discounts and vouchers. Not valid on B-Ware and Services. The newsletter is only available in german. You can unsubscribe at any time.
Login
Dieser Shop verwendet Cookies!
Dabei handelt es sich um technisch notwendige Cookies ("Session-Cookie") ohne die dieser Shop nicht funktioniert und optionale Cookies zur Verbesserung der Bedienbarkeit. Bitte wähle aus, welche Cookies Du akzeptieren möchtest. Details findest Du in unserer Datenschutzerklärung.
You will now be redirected to Paypal